Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Susan M.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Laura G.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The staff was incredibly helpful, accommodating and helped me save a lot of money by letting me know the parts in need of replacement were under an extended warranty!

    06-13-2025

    Hello Laura, We appreciate your business here at Boast Volkswagen and your time to complete our survey. Sincerely, your Service Team

  • Ivan M.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Cherie M.06-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Paula M.06-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The online process was convenient, service was timely, Car was clean when service was completed. Communication was effective and thorough.

    06-10-2025

    Hello Paula, Thank you for completing our survey as we value your feedback. We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Vilma M.06-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Pauline B.06-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Appointment east to set up and reminders were sent out - waiting room is clean and comfortable - car was serviced promptly and a full video and explanation of the service was provided - courteous staff

    06-09-2025

    Hello Pauline, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Karen L.06-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    A full blowout of my tire on my way to church. I had the car towed to VW without a definite appointment. They helped me, replaced the tire under warranty, washed my vehicle and charged nothing under the warranty - a perfect response to my unplanned problem.

    06-09-2025

    Hello Karen, We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Alfred I.06-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Matthew M.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service tech broke my third row seat, gave me back a deflated spare that he threw in my trunk. Replaced the wrong tires

    06-06-2025

    Hello Matthew, Our deepest apologies for the poor experience. Please know this was not our intentions. Our team will reach out to start a resolution to any concerns. Once again, our apologies. We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team