Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

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  • Ania K.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Although I was super nervous with the 2025 Atlas ALREADY needing a replacement part at 185 miles, the customer service was outstanding. Everyone, including Steve, were efficient and helpful.

  • Cheryl C.06-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Joyce B.06-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Christopher J.06-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Ismar Z.06-22-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Sophia L.06-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Knowledgeable techs and great fast service

    06-23-2025

    Hello Sophia, We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Karen L.06-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My service advisor Cassey is super switched on and efficient, I have total trust in her, she always gets things organized

  • Darryl S.06-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Took our 2024 VW Atlas in for a recall for the back up camera software. Schedule appointment within two days of calling and when I took the vehicle in, I was texted several times during the performance of the work to remain updated on the progress. When the worked was finished, the vehicle was washed. Total time to complete the work was less than one hour. Very friendly staff and pleasant waiting area.

  • Lisa M.06-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I have purchased 3 vehicles from Boast VW. I am so happy that Dave Rook, Sales, is still a part of their team for 15+yrs. Service also has an amazing team. My Service Advisor is Cassey and is ALWAYS spot on before my car goes in for service. Everyone works together and it reflects that!! Customer service is stellar. Thank you.

    06-16-2025

    Hello Lisa, Thank you for your time to complete our survey as we value your feedback. We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Bryan M.06-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Casandra is awesome to work with.

    06-16-2025

    Hello Bryan, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team