Average Score (413 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

413 Ratings

4.8 Average

Models
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  • John N.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Friendly and knowledgeable people. No hassle and no pressure.

  • Mitchell T.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Excellence

    08-12-2025

    Hello Mitchell, Thank you for completing our survey as we appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Patricia K.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Everyone is very kind and friendly

    08-11-2025

    Hello Patricia, We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Robb A.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    It was easy to make an appointment. Staff was friendly. Service was done same day and communication was good.

    08-11-2025

    Hello Rob, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Kay W.08-10-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Cassie is always polite, knowledgeable and attentive.

    08-11-2025

    Hello Kay, Thank you for the kind words as we truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Phyllis H.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I arrived for service, and the tech identified my issue and resolved it quickly!

    08-11-2025

    Hello Phyllis, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Kim D.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Under my drivers mat, I had good luck money since I was 18. I am now 51 years old! I moved the money from car to car over the 33 years. Someone vacuumed the money up, leaving only 1/2 of 1 dollar and left my drivers mat unsecured. This could have caused an accident. Something was taken from my car that is not replaceable. Service person Casey said they would look in the shop vacs but never heard from her. Very sad 😔

    08-11-2025

    Hello Kim, Our apologies for the items that may have been vacuumed from our clean up department. Please know this was not our intentions. We appreciate your business her at Boast Volkswagen. A team member will contact you with any resolution. Sincerely, your Service Team

  • Vicki D.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent customer service!!

    08-11-2025

    Hello Vicki, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Jennifer E.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kevin S.08-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I brought my car in because the navigation has it thinking it’s located in the Gulf of Mexico and I was told that is a Verizon problem that they can’t fix and my car was returned to me. Upon getting my car back, it was no longer syncing with myVW app so I can’t track its charging (ID4) or turn on/off climate settings from my phone. It’s basically an electric car with 0 smart features. It’s worse off than when I brought it in.

    08-07-2025

    Hello Kevin, Thank you for completing our survey. We apologize for any inconvenience this may have caused while we are awaiting the resolution. Let us talk with our tech team as this should have no effect on your phone application App. Sincerely, your Service Team