Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

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  • Jonathan S.07-17-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    *Trouble understanding my problems from beginning *Demanded high price without guarantee that it would lead to results *Charged me for diagnostics without fixing anything *Failed to notify me when car was ready

    07-18-2025

    Hello Jonathan, Our apologies for the poor experience. We want to thank you for your time to complete our survey as we review all customer's feedback. Sincerely, your Service Team

  • Diane M.07-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Thomas H.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Bruno P.07-17-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • David T.07-16-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Competent, professional service desk and technician.

    07-17-2025

    Hello David, Boast Volkswagen would like to thank you for your business over the many years and different vehicles owned. Sincerely, your Service Team

  • Mark R.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Receptionists were courteous, friendly, and professional. I didn't wait for my car so there wasn't an issue with any time frames.

    07-17-2025

    Hello Mark, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Cruz-miraima M.07-16-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Billy G.07-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Matthew S.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Carol R.07-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Quality service, service department Very helpful

    07-15-2025

    Hello Carol, We appreciate your business her at Boast Volkswagen. Sincerely, your Service Team.