Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

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  • Cindy G.09-17-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • German Gabriel G.09-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    They provided a loaner vehicle, but as soon as my vehicle was "repaired", the issue reappeared. Had to go back again, without a clear path of resolution.

    09-16-2024

    Hello Gabriel, Our apologies in regards to your vehicle issues as we are awaiting the software update for a resolution. We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Mitchell T.09-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Casey, Casey, Casey - THE VERY BEST IN SERVICE. Casey needs to be cloned. Professionalism knowledge and expertise. The best customer Service anybody could ever ask for.

    09-16-2024

    Hello Mitchell, Thank you for the kind words as we truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Lyle P.09-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Warner D.09-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Yraldo R.09-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2024

    So friendly and many courtesies! So happy with VW

  • Robert A.09-11-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Robrt K.09-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Van B.09-07-2024

    TYPE:ServiceMODEL:GolfYEAR:2019

    Service department is very good; their staff doesn't turn over too often. Their shuttle service makes leaving my car easy. They don't try to foist unnecessary work upon me. It is my favorite service department that I have experienced in over 40 years of driving.

    09-09-2024

    Hello Van, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Melissa D.09-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My customer rep, Christina, was amazing. She was very helpful, informative and kind, even when I was upset due to all the issues with my car. The service was also quick and efficient.

    09-04-2024

    Hello Melissa, We truly appreciate your business here at Boast Volkswagen and thank you for the kind words. Sincerely, your Service Team