Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

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  • Barbara C.10-29-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Bob Boast staff treats me like family

  • Steven M.10-28-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Salesman Kevin Beachy understood why I was there and what I wanted and did his best to achieve that for me

  • John S.10-28-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    We had an amazing experience with our sales representative Brad. Everything was exactly as he said it would be. The car was ready and clean.

  • John O.10-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Dario was friendly, professional, patient, and most of all very knowledgeable.

  • Kim M.10-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Donald M.10-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • David B.10-25-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Not very satisfied with service depot all. In for 10,000 mile check up. They said it would take two hours. We arrived just before 1pm (our appointment time) and finally left at 5:35pm and they didn’t even do our complimentary car wash! We needed a new battery - fine. Then we were told something had been eating certain wires in engine area and we shouldn’t leave without them replacing them and the connectors. After some discussion, the sales manager became involved and sorted out the issue. It was not a big deal as we were led to believe!!

    10-28-2024

    Hello David, Our apologies for the extended time to repair your vehicle. Please know it was not our intentions. We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • John V.10-25-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Joseph D.10-24-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great dealership. From start to finish, my family received excellent care & attention. My family lost 4 vehicles in the hurricane and the dealership treated us fairly and with compassion. We're decided to buy all 4 vehicles with Bradley and the Bob Boast Team because of how they treated us.

  • Rosemary K.10-24-2024

    TYPE:SalesMODEL:TiguanYEAR:2024