TYPE:ServiceMODEL:PassatYEAR:2021
People were friendly and smiling
Average Score (415 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
12-02-2024
Hello Larry, Thank you for completing our survey. We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:TiguanYEAR:2019
The service manager Steve, the Salesperson Susanne as., Fernando the finance manager were amazing and kind. I was able to get an upgraded Tiguan and I love it. They were able to get me a payment that was affordable and I appreciate their integrity . Thank you so much
11-29-2024
Hello Gwendolyn, Thank you for your time to complete our survey. We appreciate the compliments about our team members from Service, Sales and Finance. We truly appreciate your business here at Boast Volkswagen. Please do not hesitate to contact us with any questions or concerns regarding your vehicles future needs. Sincerely, your Service Team
TYPE:ServiceMODEL:TiguanYEAR:2024
Your staff was very professional and my service was quick and easy
11-29-2024
Hello Shelly, Thank you for the kind words about our team. We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Customer service was spectacular. Car service was great. Thankful to not feel pressured to do everything they offer as a fix immediately.
11-29-2024
Hello Janel, We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:BeetleYEAR:2019
I grew up in the auto industry retiring after 41 years. Attention to detail is tantamount to any auto successful operation. I found it lacking at Boast. I had one valve stem cover missing when I brought the car in for service including tire rotation. Don’t you think a valve stem cover would have been caught when the tires were rotated?????? It’s these little things that separate average from excellent! I had another question as well but haven’t heard back.
11-27-2024
Hello David, Our apologies for not meeting your expectations. Please know this was not our intentions. We will have a team member reach out for any additional questions and concerns. We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:ID.4YEAR:2021
Service EXCELLENT , THE BEST.
11-25-2024
Hello Caridad, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:BeetleYEAR:2019