TYPE:ServiceMODEL:TaosYEAR:2024
Average Score (415 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
Because my history of buying and having cars serviced at Boast has always been excellent since moving here from Pittsburgh in 2014
04-01-2025
Hello George, We appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Went in to get a tire change that was under warranty. Consultant told me that my number on my tire didn’t match the one they put on. I would have to pay $298 for a new tire. I asked her to recheck the number because I hadn’t changed the tire. The tire was indeed under warranty and they made a mistake. That makes me real uncomfortable being that there’s no way for me to prove it had she not double checked. I won’t return to that location. They are slow and never have loaner cars available.
04-01-2025
Hello Lavetra, Our deepest apologies for the error. Please know this was not our intentions. We appreciate your business here at Boast Volkswagen and would like to continue being your supporting dealer. Once again, our apologies. Sincerely, your Service Team
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:ID.4YEAR:2021
Excellent Service and Excellent VW I.d.4
03-31-2025
Hello Caridad, We truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:SalesMODEL:TaosYEAR:2025
The entire purchase process was amazing. Smooth and timely. Thank you Brad.
TYPE:ServiceMODEL:AtlasYEAR:2021
I have always had a positive experience with the service department from start to finish. Cassie Burnning is the person that normally helps me and is phenomenal! The initial call (when making the appointment) is always with a very customer friendly individual (normally Cassey) who takes a detailed description of the problem (I have only been in a few times since purchasing my Atlas during the summer of 2021- (car has been great so far). She keeps me well informed during the process. Typically my vehicle is finished the same day of the appointment. I strongly recommend your dealership. in the summer of 2021.
03-31-2025
Hello Stephen, We would like to thank you for your business and the kind words. Sincerely, your Service Team
TYPE:ServiceMODEL:TiguanYEAR:2019
Cassey was amazing. She had the work that I required still available from my last oil change and we were able to get everything set up quickly.
03-27-2025
Hello Janel, We would like to thank you for completing our survey as we appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:ID.4YEAR:2021
First time customer with Bob’s VW and not the last. It’s the only place I’ll trust with my VW ID.4 EV. Thank you for the fast and friendly service.
03-24-2025
Hello Zachary, Thank you for the kind words as we appreciate your business here at Boast Volkswagen. Sincerely, your Service Team
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024