Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

Models
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  • Suzanne R.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Stephen H.05-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Philip L.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Thank you so much to the team at Bob Boast.

    05-12-2025

    Hello Philip, Thank you for your business here at Boast Volkswagen. Sincerely, your Service Team

  • James D.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Colleen W.05-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Cassie was especially helpful. She is always personable, kind and professional as well as extremely knowledgeable. I no longer live in Manatee County, but because of the extra care I always receive from Cassie and the Boast team, I drive in from Hillsborough and will continue to do so.

    05-08-2025

    Hello Colleen, Thank you for your time to complete our survey. Your kind words toward one team member are truly exceptional. We appreciate your business here at Boast Volkswagen and if there are any questions or concerns regarding your vehicle's future needs, please do not hesitate to contact us. Sincerely, your Service Team

  • Ashley W.05-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I had a great experience once again from Cassey and the VW team. I waited less than the estimated time and she was professional as always.

    05-07-2025

    Hello Ashley, Thank you for the kind words as we truly appreciate your business here at Boast Volkswagen. Sincerely, your Service Team

  • Patricia W.05-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Never fixed my AC, or noise issues

    05-07-2025

    Hello Patricia, Our apologies for the continued a/c issues. One of our team members will be in contact with you to create a path to resolution. Once again, our apologies. Sincerely, your Service Team

  • Paul S.05-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Prompt service video inspection helps you see what’s going on

  • Sean S.05-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The prompt and courteous attention exhibited by Cassey Bruenning during my most recent diagnosis and warranty repair was refreshing. It renewed my faith that there are still people that can execute the art of exceptional customer service.

  • Keith M.05-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Very courteous and knowledgeable. Great experience